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Question Mark FAQ Basics

What is AMP?

The Auctiva Marketplace Platform (AMP) is a revolutionary e-Commerce platform that offers a variety of services and helps connect buyers and sellers online.

How do I use the AMP API?

Register for a Developer Account on the Developer Portal and generate an Application ID. An Application ID allows you to communicate with AMP. AMP utilizes a RESTful API that exposes various e-Commerce resources to client applications. The object-oriented design of the platform means that requests are made using a different HTTP methods to specified resources. Each type of request is documented in the Docs section of the Developer Portal. Consider reading the Getting Started document for step-by-step setup instructions and helpful hints.

How do I sign up for a Developer Account?

Go to the Log In section of the Developer Portal to create your account. We use an Open ID registration that allows you to start an account using an existing AOL, Google, Facebook, Yahoo or Windows Live username and password.

What kind of applications can be developed using AMP?

AMP can be used to develop a wide variety of applications in many different places on the Web. Apps can be found on Facebook, WordPress, Twitter and many other popular platforms. They can even be implemented on mobile devices.

You can develop any type of application you like. We generally group applications into two types: buyer apps and seller apps. Buyer apps focus on creating innovative shopping experiences that help shoppers find products and sellers. Seller apps focus on new ways to help merchants market and sell their products online.

How do I get an App ID?

To generate an Application ID (App ID) you first need to register for a Developer Account. Go to the Log In page to start your account. We use Open ID to register Developer Accounts. Once you've logged in, you will see the Account Details page. You can generate an App ID at the bottom of this page. Select which development environment to associate with the App ID. Application IDs are specific to the development environment. Typically, the Production environment is solely used for live apps, although you can use it for testing and development if your application does not add, edit or delete data on AMP. Applications that do change data should be tested on the Sandbox Environment and later used in the Production Environment when ready to go live. You can generate separate App IDs for each environment. Enter an Application name and click on the Generate button to create the Application ID. An email notification is sent your your email address. In the this email you need to click on the Activation Link to activate the App ID. Your Secret Key which is used for authenticating certain calls is listed in that email. Make sure to save that email for reference. Now, with you App ID activated you can start communicating with the API.

Why doesn't my App ID work?

Make sure that you have activated your App ID. Log in to your Developer Account and review your Account Details. The status field for your App ID should read "Enabled." Also make sure that you are using the correct development environment with your App ID. Application IDs are specific to either the Sandbox or Production environments. Some calls to the API also require authentication. Review the documentation to learn about which calls require authenticating.

How does Authentication calls work?

Calls made to the API that need authentication require additional HTTP headers in the request. To learn how to make authenticated calls, review the Authentication section.

What is a Secret Key?

A Secret Key is a unique string used in authenticating calls. Your Secret Key is related to the Application ID and can be found in the Activation Email sent upon generating your App ID. If needed, you can regenerate your Secret Key by logging into your Developer Account. In the Account Details page click on the Regenerate Secret Key button. Another email message will be sent with the new Secret Key.

What environment should I use for testing my application?

We encourage developers to use the Production Environment when testing applications that only use GET method HTTP requests. If your application uses POST, PUT or DELETE requests (adding, editing and deleting data on AMP) you should use the Sandbox environment during testing and development.

Is there a limit to the amount of calls my application can make to AMP?

There is maximum threshold of 600 requests per hour and 10,000 requests per day.

How does selling on AMP work?

We help sell products by connecting buyers with sellers. Using the API, products can be added and indexed for search or set to private. Products that are indexed for search display in search results, while privately added products can only be viewed on AMP with the direct URI. All products on AMP redirect visitors to the seller's product page. AMP does not conduct transactions between buyers and seller.

If you're an inventory provider with a great deal of products to add and update on AMP, take a look at the Product Sweeper documentation and source code. You may also want to review the Add/Update Products Guide for more details on adding products to AMP.

How do I report bugs?

First check the Known Issues page to see if it is a bug we are already working on. Use the support request form on this page to report your bug.

How do I requeast Features?

Be sure to check the announcements page frequently to see anouncements on our newest features. Use the support request form on this page to request a feature.

Known IssuesShow All

No reported known issues

Recent Fixes Show All

4/23/2010

AMP Sandbox environment is down - RESOLVED


2/22/2010

App ID Activation Error - FIXED


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